Executive Career Coach - future-proofing your career success

  • Coached 10,500+ individuals to develop and successfully implement effective job search strategies.
  • Received two national 'Outstanding Customer Service' awards with White Group. Awarded US conference.
  • Dip. Small Business Management; Cert IV TAA; OPQ; Birkman International; NLP; Leader as Coach
  • BEd Adult & Workplace Education (AWE) (Hons)
  • Owner/Director JET Training - freelance training. Grew business from zero to $100k within 3 years
  • Subject matter expert and 'go-to' on social media personal branding on behalf of Right Management.
  • Facilitated Cert IV, Dip and corporate subjects to 1,500+ students with 100% competency success.
  • Supervised 30+ staff, 15 franchise operations,10 career management experts.
  • Delivered Job Search Strategy sessions to Mates4Mates on behalf of Right Management.

CAREER Summary

Jane Telford
"The only way to do great work is to love what you do. If you haven't found it yet, keep looking. Don't Settle." - S. Jobs
Whether looking to enhance your current job or transitioning to the next, I help you develop future-focused career management, personal branding, social media marketing, and networking strategies to drive your career success.

Current job? On behalf of Right Management, I support your company through the delivery of leadership development, effective communication, resilience, and future-focused strategising sessions to support your career success; and I'm there during restructures to ensure a dignified exit.

Transitioning? Oh yes, I rode that roller coaster before landing the job of my dreams thanks to the coaching, tools, and strategies I now deliver - fuelling you with the confidence to get out there, beat the competition, and land that next gig.

The hard stuff I help with:

• Developing future-focused career strategies to maximise success
•  Creating cutting-edge resumes/websites to articulate uniqueness
•   Social media personal branding to attract prospects
•   Job search/networking campaigns to find opportunities
•   Finely tuned interviewing and salary negotiation skills to land.

And the soft:

•   A sounding board, devil's advocate, connector, coach, and confidante.

My credentials? Over 11,000 people coached to date - from Govt, NFP, defence, law, mining, oil & gas, and manufacturing to pharmaceutical, telecommunications, banking, and finance – and I  treasure the friendships and connections made along the way.

I'm also the subject matter content expert and Global Birkman International Master Trainer for Right Management; and when I'm not working with you to ensure your career success, I'm nurturing my own through travel (damn COVID19!), lifestyle blogging, and writing. 

Strategising | Personal Branding | Media Marketing | Campaigning 

Career timeline

  1. -
    Career Development | Management | Transition, Right Management

    Currently leading a team of 9 in the delivery of talent and career management initiatives to local industry clients. 

    Coached 11,100+ individuals to successfully develop and implement robust job search marketing strategies and land new positions, with a consistently positive candidate satisfaction rating.

    Mentored a team of 12 in the delivery of 15+ career development and transition initiatives resulting in a 36% service response rate against a 30% benchmark and 4.53 candidate satisfaction score against a 4.2 benchmark.

    Achieved 20% lift in candidate satisfaction by researching global best practice, rebuilding eight transition webinar decks, running sheets and descriptors and coaching 12 facilitators in delivery.

    Researched, developed, secured state champions then implemented a Social Media Advanced Branding Strategy program that actively contributed to the company’s leading-edge in solutions delivery.  

    Represented the Asia Pacific region in the design of a visual model and a universally consistent language describing the company’s transition services. Outcomes since adopted and model adapted for global consistency.  

    Led 15+ local workforce reductions and delivered change management, redeployment and retrenchment solutions for clients in banking, mining, pharmaceutical and industrial, with a 90%+ take-up rate.

    Delivered 360-degree feedback then coached 20 middle management employees to implement personal strategies that successfully addressed the amalgamation of three Government teams into one.

    • Managed the logistics and delivery of transition services for over 300 individuals impacted by large banking restructure and off-shoring exercise, with 100% success and zero interruption to business.

  2. -
    Owner | Director | Consultant | Facilitator, JETTraining Pty Ltd

    Consulted, contracted created, facilitated and evaluated learning and development and career management solutions on behalf of corporate entities and Registered Training Organisations (RTOs).

    Delivered 10+ Certificate IV and Diploma subjects in group settings and one on one on for 3 RTOs, tailoring content to meet specific needs of 1,500+ individuals, with 100% competency success.

    Coached 60+ local council employees on Leadership Development, Project Management, Organizational Capability, Advanced Negotiation and Proposal Development with consistently positive client feedback.  

    • Delivered 6 Self-Management workshops to 80+ Department of Justice and Attorney at Law that equipped employees with action plans to successfully perform in challenging environments.

    Facilitated 32 industry-tailored selling skills programs to over 2,500 sales staff within a tight 2-month time frame, directly contributing to a banking institute’s 100% sales accreditation success.

    Equipped 12 Resort leaders with Project Management skills to successfully integrate 9 new ‘lifestyle’ apartments with existing facilities, with zero business disruption.

    Facilitated 24 ‘Career Power’ programs for coaches and teams that actively equipped 400+ employees with goal-driven development strategies that successfully contributed to a bank’s succession planning strategy.

    Created and delivered 5 team building and customer care workshops for a duty-free food franchise that lifted sales by 6% and led to a 5% reduction in staff turnover despite a severe downturn in air traffic.

  3. Learning & Development Leader | Facilitator , Mayne Pharma - Terry White Group

    Led a team of specialists in the design and delivery of a professional development curriculum for over 700 pharmacists, managers and front-line staff.

    Analysed needs in consultation with key stakeholders, designed a curriculum and developed 15+ L&D programs that successfully provided measurably consistent franchise management and service standards across all 95 sites.

    Custom designed in partnership with Monash University Australian Centre for Retail Studies (ACRS) a tertiary accredited financial management program which met industry-specific needs and reported EBIT increases of up to 3%.

    Liaised with industry experts and designed a 'fast track' Pharmacist Graduate professional development program including eight Business Development 'flexible learning' modules, directly contributing to 98% retention and enhanced 'preferred employer' status.

    Presented at four national conferences to 300+ Franchise owners, managers and staff on potential bottom-line benefits of developing staff capability, leading to 96% training take up.

    Organised and hosted quarterly evening seminars that improved product knowledge of 1,500+ staff by negotiating with industry personnel to deliver short effective sessions, resulting in 35%+ increases in product sales.

    Authored a unique Business Management program that provided cosmeticians with the tools to drive cosmetic and fragrance houses on behalf of Pharmacists, the results adding up to 2.5% to bottom-line results.

Proudest MOMENTS

Candidate smiles when their well crafted career strategies deliver satisfying outcomes.

EXPERIENCE Highlights

  • Career Management Expert
    right management
  • Business Owner | Director
    JETTraining Pty Ltd
  • L&D Specialist
    Mayne Pharma - TWC Group

Education Highlights

  • BEd AWE (Adult and Workplace Education) (Hons)
    Queensland University of Technology
  • Dip Small Business Management
    orion
  • Cert IV Training & Assessment
    MW train
  • Birkman International Global Master Trainer Accredited
    birkman INTERNATIONAL
  • OPQ Accredited
    SHL
  • NLP Practitioner Accredited
    FUSHION
  • Performance Coaching Accredited
    osa group

Causes

  • World Vision
    5 CHILDREN SUPPORTED TO SELF SUFFICIENCY

Interests

  • PASSIONATE TRAVELLER
    EXPLORING THE WORLD END TO END
  • ASPIRING WRITER
    writing a 'best seller' page BY PAGE
  • AVID BLOGGER
    CURATING SNIPPETS FOR LIVING, LOVING, LEARNING  - WITH STYLE.

Results

  • 600+
    PROFESSIONALS COACHED TO LEADERSHIP SUCCESS
  • 9900
    COACHED ON CAREER MANAGEMENT STRATEGIES
  • 700+
    professionals COACHED ON SOCIAL MEDIA BRANDING

Skills:

  • leadership management
    20+
  • Management Development
    20+
  • Career Management
    20+
  • Career Development
    20+
  • Succession Planning
    20+
  • Change Management
    20+
  • Organizational Development
    15
  • Culture Change
    15
  • Executive Coaching
    13
  • Career Transitioning
    13
  • SOCIAL MEDIA  BRANDING
    10

Questions & Answers

What do you like most about being a Career Management Expert?

The delight on my client's faces as they emerge from the emotional fallout of redundancy armed with effective job search strategies, a renewed sense of purpose, poised, confident and ready to embrace their new dream job.
Why did you choose this career path?

While undertaking Right Management's services as a transitioning candidate myself, the career stock-take stopped me in my tracks. Developing staff capability to drive bottom line results was one thing; helping people develop and manage rewarding and personally satisfying careers, quite another. If we're passionate about what we do, bottom line results follow.
Stand out expertise?
Social Media branding in all its forms. My speciality lies in helping our candidates curate a strategic personal branding message, then determining the most suitable social media vehicles that will secure them a competitive edge in the market place. 
What else do you enjoy doing?
I also enjoy helping companies and individuals create talent strategies for career management that improve business agility and performance; delivering solutions that address the entire workforce life-cycle
A few recommendations:
Gary Gibson J.P. (Qual.) Board Member at Court Network Board of Directors UQ

Jane is the “go-to” person for career transitioning and personal branding. She is a true professional in every sense of the word. She has honed her career management skill set over many years and is very tech-savvy and knows exactly how to present yourself in the best possible light to a prospective employer.

She has made it her business to keep abreast of the latest developments in the career planning and strategizing arena and combines that extensive industry knowledge with her passion for social media to offer a very potent combination to anyone seeking assistance in marketing themselves to a prospective employer. Jane would make a valuable member of any team and I would have no hesitation in recommending her for any position to which she chooses to aspire.

Lyn Traill: Experienced facilitator, highly intuitive - successful corporate and business coach

Jane 's sparkling personality engages easily with all levels of her personal and business world. She is thoroughly organised and her focus is amazing. She also adapts easily to suit client needs using her considerable wealth of knowledge and experience. I really enjoyed our moments of co-facilitation where humour was: of paramount importance for both of us!

Nick Smith: Intelligence Analyst | Integrity | Professional

Thank-you Jane for your facilitation of the workshop at Mates4Mates. Your ongoing guidance and support is greatly appreciated. I personally learned a lot through your workshop and I now have the tools to go forward in a new career.

GALLERY

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Video inspiration

blog

Hey Miss Jane - About my personal brand message...

'Hey Miss Jane - I want to create and articulate my personal brand message, where do I start?'

Let me share a question recently asked by a Chief Financial Officer (CFO) transitioning to his next role. 

'I want to create and articulate my personal brand message, where do I start?'

Good question! If you've been bum up, head down in your company, chances are you've not had a chance to actively nurture and promote your personal brand in the marketplace. Problem is, the minute you leave or...

Location

Brisbane - Queensland - Australia

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